Support

Takes about 30 seconds. Answers go to the ParkConnect survey hub.

Email us at dimasmukhlas@gmail.com. For privacy or data-deletion requests, use dimasmukhlas@gmail.com.

We aim to respond within a few business days.

• Website: https://parks.notafra.id
• iOS app: Family Park (App Store)
• Operator: Notafra

• Sign in — try Sign in with Apple, Google, or email. Confirm you are using the same method as when you registered.
• Location / nearby parks — allow Location While Using the App (iOS) or browser location (web). Some features need you to be near the playground.
• Photos — camera and photo library permission are required only when you choose to share park photos.
• Delete account (iOS) — Profile → Delete account. For further content removal, email dimasmukhlas@gmail.com.
• Report content — email dimasmukhlas@gmail.com with a link or description of the post, pin, or meetup.

• Privacy Policy
• Terms of Use
• Disclaimer
• Community Guidelines

Family Park uses Firebase Authentication. Reviewers may use Sign in with Apple, Google, email/password, or Quick start (anonymous nickname). Location permission is needed to demonstrate nearby parks and check-in. There are no in-app purchases.